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We would love to hear from you

Get in Touch

Email
support@getvidforge.com
Response Time
We typically respond within 24-48 hours
Support Hours
Monday to Friday, 9am - 6pm CAT

Common Questions

How do I upgrade to Pro?
Click the Upgrade button in your dashboard and follow the payment instructions.
Why is my transcript not working?
Make sure the video has captions enabled. Not all YouTube videos have subtitles.
How many AI uses do I get per day?
Free plan users get 5 AI uses per day. Pro and Team plans get unlimited uses.
Can I get a refund?
Contact us at support@getvidforge.com within 7 days of payment for refund requests.